Two years ago, NTEX initiated a collaboration with the customs management experts Ecus in the customs handling of transport to and from Norway. When NTEX’s Customs Manager, Jenny Wallberg, visited the Customs Podcast at the beginning of the year, she talked about how the collaboration has now expanded to the UK, and the company's customs handling in connection with Brexit.
The UK's exit from the EU affects road traffic, aviation, shipping and rail in different ways. As the Customs Manager at NTEX, Jenny Wallberg, works everyday with customs warehouses and the permits required for import and export. When she participated in the Customs Podcast, Jenny talked about the cooperation that NTEX has with Ecus, who works to support NTEX’s customs handling.
- Together with Ecus, we have developed a process to make it as efficient and as good as possible for our customers when managing customs, now also available to and from the UK, which is a large market for NTEX. Among other things, Ecus’ customs system and staff support us, says Jenny.
Logistics and customs issues are closely related. In order to ensure the best possible flow, NTEX started a collaboration with Ecus two years ago, concerning imports and exports to Norway. More recently, the collaboration has expanded and Ecus now also supports NTEX for the UK, because of Brexit. The focus of the collaboration is that customs handling should not stop customers' flow in logistics.
- It is a challenge to predict what is going to happen in the ports and how fast the workflow is going. That is why it is important that we do our thing and make sure that everything is done as efficiently as possible. This is something we do in part through a digitalized management system, says Jenny.
Large companies already have import/export through a third country to a greater extent and are therefore accustomed to customs handling of their goods, and also what the documentation should look like.
- Smaller companies face other problems, as many of them have not previously dealt with a third country such as the UK will become after Brexit. This is where we help with everything from applying for EORI numbers, to checking that their supplier invoices are correct and that they are starting a dialogue regarding their import / export with their suppliers and customers in the UK, Jenny concludes.
Listen to the episode of the Customs Podcast (in Swedish)
